MEND | Code Crafted Nexus LLC
Email support@codecraftednexusllc.com. In MEND you can also use Settings → Email support, which opens your email program with the MEND version and your system type filled in. You see it before you send it, and nothing else is attached.
To help us help you faster, tell us what you were trying to do, what happened, and which fix (if any) you ran. The Fix log page in MEND shows exactly what ran and when.
It is emailed to the address you gave at checkout, with the download links. Check your spam folder. If it is not there, email us and we will resend it.
Open MEND, paste your key (it looks like MEND-XXXX-XXXX-XXXX-XXXX) and press Activate. You need the internet for this one step.
A key works on one computer at a time. On the other computer choose Settings → License → Deactivate this computer. If that computer is gone, email us and we will free the key.
No. After activating, MEND checks your key about every 12 hours when it can, and keeps working for up to 30 days without a successful check. After that it asks you to connect once.
Never. Every fix explains what it will do, runs only after you approve, and is logged.
Only the license check, and the AI assistant if you turn it on. See What MEND sends and stores.
No. Its security checks look at settings and unusual items. If you think you have malware, MEND will tell you when the problem is beyond it and suggest a professional.
Download MEND only from the links in your purchase email or on this website. If your system still shows a warning, email us before continuing.
Settings → add your own Anthropic API key and turn the assistant on. Usage is billed by Anthropic to your account. MEND works fully without it.
See the refund policy.
Deactivate your license first if you want to use the key elsewhere. Then uninstall MEND the usual way. To remove everything MEND stored, delete its data folder (Settings → Show my MEND data folder shows where). To have your license record deleted from our server, email us.